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COVID Hospital Hours: Monday-Friday: 8am-6pm | Saturday: 8am-4pm
(519) 896-0532
You have questions. We have answers

Frequently Asked Questions

Kingsdale Animal Hospital has been operating in Kitchener since 1973. With our experience and knowledge, we have designed a set of frequently asked questions for your convenience. If your particular question is not on the list, please feel free to contact us by any means.

Am I able to see the same veterinarian at each visit?

Yes you can! We do our very best to accommodate all scheduling requests. Please make sure to make the specific doctor request when you are booking your appointment. Get to know our Kingsdale Veterinarians.

Do you have laser surgery available?

We sure do! It is an extremely popular option for pet surgery. The healing times are fantastic and the pet is much more comfortable after the procedure. We will only use the laser for cat declaws as the benefits are greater.

I would like to have my pet spayed/neutered. What is included in the cost?

In an effort to fit within everyone’s budget while maintaining proper safety for your pet during surgery, the following is included in every surgery, and not limited to: Intravenous fluids, pain medication, professional anaesthetic monitoring and a warming blanket for recovery. There are some additional options that you may elect to do — simply ask our receptionists or technicians for more information.

Do you offer payment plans?

All of our financing is performed through a reputable third party service. They are able to offer 3 month, interest free financing. Longer terms are available but are associated with interest.

Do you recommend pet insurance?

Pet insurance is very beneficial and therefore recommended. It can help reduce the financial costs should something happen to your pet. There are many companies, plans and packages to fit your budget and needs. We recommend an accident/illness or wellness plan for complete coverage.

Does my pet need to be vaccinated every year?

At Kingsdale Animal Hospital, we vaccinate based on many factors such as lifestyle and risks of exposure. For many of our patients, we will employ a rotating vaccine schedule so that they are not over-vaccinated but keeping them protected at the same time. A physical exam/check-up is recommended on a yearly basis for all pets to ensure their health and longevity.

What time are you open until?

We are open until 7PM Monday through Friday and until 4PM on Saturdays. Learn more about our Hospital and Appointment hours.

Do you offer laser therapy (cold laser?)

Laser therapy, also known as cold laser therapy, is a great treatment modality for many conditions. It is successful in treating arthritis and other inflammatory conditions such as cystitis as well as facilitating the healing of wounds. The treatments only take 10 or so minutes and is painless. Many clients appreciate this treatment as it is a drug free approach to therapy. Furthermore, laser therapy can be administered alongside any current treatment plans or medications.

Do I need an appointment for drug refills?

For most drug refills you can simply call in the refill and that’s it! Controlled substance refills can easily be refilled as well but we are required to perform a physical examination on a yearly basis. You can request a refill through your pet portal

Do you offer discounts?

Yes we do! Multiple pet, seniors and foster discounts just to name a few. Contact us to see if your eligible for any discounts. Furthermore and in addition to discounts, we frequently have seasonal discount packages for you! Dental health month and the spring parasite prevention season are a couple examples.

Do you recommend heartworm testing?

Not necessarily! Heartworm disease is transmitted by mosquitoes and when more and more dogs are protected against heartworm infection, it will decrease the transmission. In 2018, there are more harmful important parasites to be concerned about. Lyme Disease infection is a good example: The number of cases at Kingsdale is on the rise every year and early detection is very important and we therefore may recommend testing your pet.

Can I schedule an appointment through email?

Absolutely! An even easier way is to schedule your next appointment through our Pet Portal Online Scheduling service. You can make your next appointment at your convenience — pick your date and time, and even your preferred doctor.

Do you offer day boarding for pets?

Yes we do! Whether you need us to watch your pet for 1 day or 10 days, we can help. Learn more about our Pet Boarding Service.